Date of Posting	:	2009-01-01
Job ID	:	HR034
Job Title	:	Junior Product Administrator
Department	:	Customer Support
Monthly Pay Scale	:	< Rs.25,000
Job Description	:	Associates in this position must have in-depth knowledge and experience in the consumer market in a geographical area. They must have knowledge of consumer products & services in a particular city, state or country, their classification, their performance in terms of consumer satisfaction, and the specific companies that own these products. They must also have experience communicating with consumers having typical consumer problems with these products and services. General business knowledge and market awareness obtained from regular perusing of consumer / business magazines and viewing consumer / business channels is critical for this position. Associates in this position may be responsible for one or more of the following: - Performing market research and identifying new FMCG and other products and services in various geographical regions - Performing research to build a directory of various companies by geographical regions - Performing google searches to identify key traits of products and services that determine consumer satisfaction - Surveying markets to evaluate out how satisfied consumers are with certain products / services - Tracking consumer complaints against products and services - Tracking consumer complaints against companies - Responding to consumer queries regarding products and services Associates in this position are NOT expected to have or know any programming, nor will they be ever given any programming tasks. They will however be required to manage consumer and market data in various ZEiSys market databases. They should also be familiar working with MS Office Applications, websites providing email services, search engines etc. Familiarity managing their personal data in websites such as Naukri, Orkut, Facebook etc will be an added bonus. The most important qualifications for this position is general computer usage expertise, web savvy, data entry skills, ability to perform research using search engines and attention to details.
Academic Profile	:	Minimum Bachelors Degree (Any). Preferrably an MBA in Marketing / Consumer Behavior, from a reputed institution.
Professional Profile	:	- Three (3) months of full time post-undergraduate (not academic) experience in any field where the candidates have had a chance to work with market research, FMCG products / services, and consumer behavior.
Send Application to	:	Attention: Recruitment Department HR034 : Junior Product Administrator 12 TV Road, Chetpet Chennai, Tamil Nadu 600 031