Date of Posting	:	2007-01-01
Job ID	:	HR029
Job Title	:	Customer Support Executive
Department	:	Office Administration
Monthly Pay Scale	:	Rs.15,000 - Rs.25,000
Job Description	:	Associates in this position are required to gain functional expertise in a specific product. They will be provided indepth training and drills to understand the functionality of the system. They will then be placed as help desk engineers to directly interact with the end-users and to assist them with the products. They will also be required to open help desk tickets for difficulties encountered by the end-users that cannot be solved by them.
Academic Profile	:	Minimum bachelor’s degree in Computer Science, Management Information Systems, Computer Applications, Mathematics or Engineering.
Professional Profile	:	- Three (3) months of full time post baccalaureate professional   (not academic) experience and the following          - Ability to attend calls from end users in the United            States and Canada          - Ability to converse in english with good telephone              etiquettes          - Problem solving ability          - Must have undergone american accent training          - Ability to document issues in American English and to            respond to help desk email queries          - Computer literacy (windows and web applications, search engines, browser settings)
Send Application to	:	Attention: Recruitment Department HR029 : Customer Support Executive 12 TV Road, Chetpet Chennai, Tamil Nadu 600 031